Sonabet App's Terms and Conditions – Read Full

These Terms and Conditions constitute a legal agreement between Sonabet App (https://sonabetapp.app) and its users. They apply to our website, mobile application, and all related services.

Sonabet App is an online gaming and Sports Betting platform serving users in Bangladesh and internationally. Our platform offers Sports Betting, Live Casino, slots, and a range of other gaming options.

• Sonabet App reserves the right to modify these Terms and Conditions at any time.
• Continuing to use the platform after any changes means you agree to the updated terms.
• All content, logos, and trademarks on our platform are the intellectual property of Sonabet App.
• These Terms and Conditions are written in English and apply specifically to users in Bangladesh.

To open an account on Sonabet App, you must meet the eligibility requirements below. Registering with false information may result in account termination and balance forfeiture.

Registration Terms

• You must be 18 years of age or older.
• You are registering on your own behalf, not on behalf of anyone else.
• All information provided must be truthful, accurate, and complete.
• You must not already have an existing account on Sonabet App.
• You have the legal right to use our platform.

Identity Verification (KYC)

We may request identity verification before a withdrawal or at any time. This may require submitting a copy of your national ID, passport, or driving license.

• Withdrawals may be delayed if KYC verification has not been completed.
• All submitted documents will be kept strictly confidential.
• The verification process is typically completed within 24–48 hours.

Sonabet App supports transactions via popular mobile banking methods available in Bangladesh. We handle all financial transactions with maximum speed and security.

Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the deposit.
• A specified wagering requirement must be completed before any bonus balance can be withdrawn.
• Only accounts with completed KYC verification are eligible for withdrawals.
• We may enhance the verification process for suspicious transactions.
• A maximum daily withdrawal limit may apply.

Sonabet App offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions that must be followed.

Welcome Bonus

• A 100% bonus is available on your first deposit, up to a specified maximum amount.
• A minimum deposit of BDT 500 is required to receive the welcome bonus.
• A 10x wagering requirement must be met before the bonus balance can be used.
• The welcome bonus applies one time only.

Weekly Cashback

• Cashback is paid weekly at a set rate based on net losses.
• Cashback is automatically credited to your account every Monday.
• The minimum cashback amount is BDT 100.

Please familiarize yourself with the rules below before placing bets in the Sonabet App Sports Betting and casino gaming sections.

Sports Betting

• Once all bets are finalized, they cannot be changed.
• If a match is cancelled, the bet amount will be refunded.
• sonabet app is not responsible for any bets cancelled due to connectivity issues during live betting.
• We reserve the right to change odds at any time.
• The minimum stake for a single bet is BDT 50.

Casino Gaming

• All casino game outcomes are determined by a certified Random Number Generator (RNG).
• If a game is interrupted due to a technical error, the bet amount will be refunded.
• In Live Casino, the dealer's decision is final.

The following activities are strictly prohibited on Sonabet App. Any violation will result in immediate account closure and may lead to legal action.

• Using the platform for money laundering or processing illegal funds.
• Placing bets using bots, scripts, or automated software.
• Creating multiple accounts to exploit bonus offers.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Attempting to steal or hack another user's account information.
• Operating an account on behalf of a minor.
• Misconduct or threats directed at our staff.

Sonabet App reserves the right to temporarily suspend or permanently close accounts under the following circumstances.

• For violations of the terms and conditions.
• If suspicious or fraudulent activity is detected.
• Failure to cooperate with the KYC verification process.
• At the user's own request (self-exclusion).
• Extended periods of inactivity on the account.

Users can also close their account at any time by contacting the support team. Any valid balance remaining can be withdrawn.

Sonabet App firmly believes that gaming should be a source of entertainment, not a solution to financial problems. That is why we place Responsible Gaming at the top of our priorities.

• Each account can have deposit limits, session limits, and loss limits configured.
• Temporary breaks can be taken from 24 hours up to 90 days.
• Permanent self-exclusion is always available.
• If signs of gaming addiction appear, our support team is available to help.

Sonabet App takes the protection of your personal information extremely seriously. Any data you provide on our platform is handled in accordance with our privacy policy.

• Your information is never sold to third parties.
• All data is transmitted via SSL encryption.
• Information may be disclosed to authorities only when required by legal obligation.
• You may request to view or delete your data at any time.

For more information, visit our Privacy Policy Read.

If you have a dispute or complaint, please contact our customer support team first. We are committed to resolving all disputes in a fair and transparent manner.

• An initial response will be provided within 48 hours of submitting a complaint.
• Complex issues are resolved within seven business days wherever possible.
• In disputes regarding game outcomes, server logs shall serve as the final evidence.
• Sonabet App's decision shall be considered final.

Sonabet App reserves the right to modify these Terms and Conditions, in part or in full, at any time. Any such changes will follow the process outlined below.

• At least 7 days' notice will be given for significant changes.
• The date of any changes will always be updated on this page.
• If you do not agree to the updated terms, you will have the option to close your account.
• Using the platform after any changes constitutes acceptance of the new terms.

If you have any questions or need clarification about these Terms and Conditions, our support team is always ready to help. Support in English is available for all users.

• Email Support: [email protected]
• Live Chat: Available 24/7 (accessible once you log in to the platform)
• Average response time: within 15 minutes